We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
7-10 Business days
10-15 Business days
Australia, New Zealand
16-20 Business days
Central & South America
16-20 Business days
16-20 Business days
16-20 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 1 day, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 1 business day for the tracking information to update on the system. If your order was placed more than 1 business day ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time, you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of The Wall Art Canvas (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://thewallartcanvas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
23 Feb 2021 12:57
awesome for its price bracket
23 Feb 2021 02:25
that's a bargain! looks perfectly
22 Feb 2021 12:11
That's the perfect place to find online
22 Feb 2021 02:35
liked the design. totally cool!
21 Feb 2021 02:30
it's a good price for , so i will keep ordering from the store
20 Feb 2021 03:44
good quality of my new . i was a bit worried but it's fine.
20 Feb 2021 02:29
a great one, thx!
19 Feb 2021 12:33
Thanks for ! Everything is fine! A good product for a reasonable price!
19 Feb 2021 05:04
Good product, nice and safe delivery
19 Feb 2021 02:48
really happy with the purchase
19 Feb 2021 02:12
it's really awesome that i can get online with no extra costs and receive it promptly and conveniently
18 Feb 2021 01:15
arrived within 2 weeks on perfect condition. Great store. Highly recommend!
18 Feb 2021 01:04
Good quality material. Product arrived within estimated time. Thanks!
17 Feb 2021 12:46
looking forward to ordering from here again. loved the quality of
16 Feb 2021 12:31
such a low priced is nothing but a bargain. got my mail in a really short time, no troubles
15 Feb 2021 12:39
as described. Nothing is missing.
15 Feb 2021 12:34
Best webstore ever! happy with my purchase
15 Feb 2021 12:00
looks solid and durable. nice!
15 Feb 2021 06:18
Cool item! The quality is excellent. It came very quickly. I am very happy, recommend!
15 Feb 2021 03:11
Perfect quality for reasonable price! Good deal! Thank you store!
14 Feb 2021 12:16
I've bought discounted and can't be happier with a purchase
14 Feb 2021 12:00
Omg just beautiful
14 Feb 2021 05:46
overly excited about receiving it!
14 Feb 2021 02:52
Very satisfied the quality and design. It takes only 2 weeks to arrive. Thank you!!
14 Feb 2021 02:24
superb quality! recommend this
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.