We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
7-10 Business days
10-15 Business days
Australia, New Zealand
16-20 Business days
Central & South America
16-20 Business days
16-20 Business days
16-20 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 1 day, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 1 business day for the tracking information to update on the system. If your order was placed more than 1 business day ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time, you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of The Wall Art Canvas (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://thewallartcanvas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
24 Feb 2021 01:26
Nice stuff! Recommend this
23 Feb 2021 06:05
overall quality is outstanding!
23 Feb 2021 01:57
Thanks! It's pretty good!
22 Feb 2021 05:40
came in great condition and as picture, the shipping time was ok arrived as promised
21 Feb 2021 12:55
Thanks. finally arrived. Delivery was not so long. Overall I quite happy.
21 Feb 2021 12:00
Brand new is always a good buy, especially at such a price. really really really glad i opted for it
21 Feb 2021 06:33
Never thought buying online can be such fun. Thanks to the seller, my expectations are more than met!
21 Feb 2021 03:06
The store helpedd me out when I couldn't find a anywhere. The item quality is up to standard
20 Feb 2021 12:00
product matches the description. thank you very much.
20 Feb 2021 07:39
Excellent quality. Package arrived in good condition. Good work!
20 Feb 2021 07:14
Love the . Thank you very much!!
20 Feb 2021 01:51
I was worried about safety of free delivery, but arrived in really excellent condition and in time. Thanks a lot!
19 Feb 2021 12:00
superb . i love it!
18 Feb 2021 03:51
i guess it's the cheapest price for i've ever seen. good job!
18 Feb 2021 03:34
For my budget, is the perfect solution. This shop rocks!
18 Feb 2021 03:05
the delivery was very fast, faster than expected, very good! Very pleased with the term!
18 Feb 2021 01:04
Both delivery and quality are astonishing. Exactly what I've been looking for.
16 Feb 2021 04:28
even for a small budget is a well-reasoned, useful and pleasant buy. i wasn't disappointed, just the opposite
16 Feb 2021 03:12
It's the best I've ever bought online
14 Feb 2021 03:07
Arrived ahead of time. Quality is excellent!
14 Feb 2021 01:44
first class item and service!
14 Feb 2021 01:08
As I can judge from my experience, the quality of is more than satisfactory
13 Feb 2021 05:23
corresponds 100% to the description. thanks!
12 Feb 2021 12:00
as described! Super Quality! Recommend!
12 Feb 2021 04:55
Great! Quality super! Fast delivery! Thank You
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.